Privacy policy

PRIVACY POLICY

  1. INFORMATION ABOUT THE COLLECTION OF PERSONAL DATA AND CONTACT DETAILS OF THE CONTROLLER
    1.1 We are pleased that you are visiting our website and thank you for your interest. Below, we inform you about the handling of your personal data when using our website. Personal data refers to all data that can personally identify you.
    1.2 The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Viewship London. The controller for the processing of personal data is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data.
    1.3 For security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the controller), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the character string "https://" and the lock symbol in your browser line.

  2. DATA COLLECTION WHEN VISITING OUR WEBSITE
    When you use our website for informational purposes only, i.e., if you do not register or otherwise transmit information to us, we collect only the data that your browser transmits to our server (so-called "server log files"). If you access our website, we collect the following data that is technically necessary for us to display the website:

  • Our visited website
  • Date and time of access
  • Amount of data sent in bytes
  • Source/reference from which you accessed the page
  • Browser used
  • Operating system used
  • IP address used (if applicable: anonymized)

The processing is carried out pursuant to Art. 6(1)(f) GDPR based on our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to review the server log files subsequently if specific indications point to unlawful use.

  1. COOKIES
    To make the visit to our website attractive and enable the use of certain functions, we use so-called cookies on various pages. Cookies are small text files stored on your device. Some of the cookies we use are deleted after the browser session ends (so-called session cookies). Other cookies remain on your device and allow us or our partner companies (third-party cookies) to recognize your browser on your next visit (persistent cookies). Cookies collect and process certain user information, such as browser and location data or IP address values, to varying extents. Persistent cookies are automatically deleted after a specified period, which may differ depending on the cookie.

Some cookies simplify the order process by saving settings (e.g., remembering the contents of a virtual shopping cart for a later visit). If personal data is processed by individual cookies implemented by us, the processing is carried out pursuant to Art. 6(1)(b) GDPR for contract performance or Art. 6(1)(f) GDPR to safeguard our legitimate interests in the best functionality of the website and a customer-friendly and effective website design.

We may cooperate with advertising partners to make our website more interesting for you. In this case, cookies from partner companies may also be stored on your device when you visit our website (third-party cookies). You will be informed individually and separately about the use of such cookies and the scope of the collected information within the following paragraphs.

Please note that you can configure your browser to inform you about the setting of cookies and decide individually whether to accept them or exclude the acceptance of cookies for specific cases or generally. Each browser differs in managing cookie settings. This is described in the help menu of each browser, explaining how to change your cookie settings. You can find these for the respective browsers under the following links:

Please note that if cookies are not accepted, the functionality of our website may be restricted.

  1. CONTACTING US
    In the context of contacting us (e.g., via a contact form or email), personal data is collected. Which data is collected in the case of a contact form is evident from the respective contact form. This data is stored and used solely for the purpose of responding to your inquiry or for establishing contact and the associated technical administration. The legal basis for processing the data is our legitimate interest in responding to your inquiry pursuant to Art. 6(1)(f) GDPR. If your contact aims at concluding a contract, an additional legal basis for processing is Art. 6(1)(b) GDPR. Your data will be deleted once your inquiry has been processed, provided that no statutory retention obligations prevent deletion.

  2. DATA PROCESSING WHEN OPENING A CUSTOMER ACCOUNT AND FOR CONTRACT PROCESSING
    Pursuant to Art. 6(1)(b) GDPR, personal data is collected and processed if you provide it to us for contract execution or when opening a customer account. The specific data collected is evident from the respective input forms. Deleting your customer account is possible at any time by sending a message to info@viewshiplondon.com. Your data will be processed to fulfill contracts. After contract completion or account deletion, your data will be blocked with respect to retention periods under tax and commercial law and deleted after these periods unless you have expressly consented to further use of your data or we reserve the right to use your data for legally permissible purposes.

  1. USE OF YOUR DATA FOR DIRECT ADVERTISING
    6.1 Subscription to our email newsletter
    If you subscribe to our email newsletter, we will regularly send you information about our offers. The only mandatory information required for sending the newsletter is your email address. Providing further data is voluntary and used to address you personally. For sending the newsletter, we use the so-called double opt-in procedure. This means we will only send you an email newsletter if you have explicitly confirmed your consent to receive the newsletter by activating a link sent to you for confirmation. By activating the confirmation link, you consent to the use of your personal data under Art. 6(1)(a) GDPR. When subscribing to the newsletter, we store your IP address and the date and time of registration to trace any potential misuse of your email address. You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending a message to info@viewshiplondon.com. After unsubscribing, your email address will be immediately deleted from our newsletter distribution list unless you have explicitly consented to further use of your data or we reserve the right to use the data for legally permitted purposes.

6.2 Sending email newsletters to existing customers
If you provide us with your email address during the purchase of goods or services, we reserve the right to send you regular offers on similar goods or services from our range by email. For this, we do not need separate consent. The data processing is based on our legitimate interest in personalized direct advertising under Art. 6(1)(f) GDPR. You can object to this use of your email address at any time by sending a message to info@viewshiplondon.com or using the link in the advertising email.

  1. DATA PROCESSING FOR ORDER HANDLING
    7.1 To process your order, we pass on your personal data to the transport company responsible for delivery as necessary to deliver the ordered goods. Your payment data is forwarded to the assigned payment service provider as necessary for processing payments. The legal basis for transferring data is Art. 6(1)(b) GDPR.
    7.2 Use of payment service providers (payment services):
  • PayPal
    For payments via PayPal, your payment data is transmitted to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. This transmission is done under Art. 6(1)(b) GDPR and only to the extent necessary for processing payments. Further details can be found in PayPal's privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
  • SOFORT
    For payments via SOFORT, the payment is processed through SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany. Information provided during the order process is shared with SOFORT for payment processing under Art. 6(1)(b) GDPR. More details are available at https://www.klarna.com/sofort/datenschutz

  1. CONTACT FOR REVIEW REQUESTS
    If you have provided us with your email address during or after your order, we may use it to request a review of your purchase. This is based on your consent under Art. 6(1)(a) GDPR. You can revoke this consent at any time by contacting info@viewshiplondon.com.

  2. USE OF SOCIAL MEDIA PLUGINS
    We use social plugins (e.g., Facebook, Google+, Instagram) on our website. To protect your data, these plugins are integrated using the so-called "Shariff solution," which prevents automatic connection to social network servers when you access our site. Only when you click on the plugin will a direct connection be established. For details on data processing, refer to the respective social media provider's privacy policy.

  3. ONLINE MARKETING
    10.1 DoubleClick by Google
    Our website uses DoubleClick by Google to display user-relevant advertisements. Cookies are used to prevent repeated ads and measure campaign performance. Processing is based on our legitimate interest under Art. 6(1)(f) GDPR. For details, visit: https://www.google.com/policies/privacy/

10.2 Google AdWords Conversion Tracking
We use Google AdWords and conversion tracking to analyze advertising success. Cookies are used, which expire after 30 days and do not contain personal data. For more information, visit: https://www.google.com/policies/privacy/

  1. WEB ANALYTICS
    We use Google Analytics to analyze website usage. Google Analytics collects anonymized data for statistical purposes under Art. 6(1)(f) GDPR. You can opt-out by installing the browser plugin: https://tools.google.com/dlpage/gaoptout?hl=en

  2. RETARGETING/REMARKETING
    We use the Facebook Pixel and Google AdWords Remarketing to target users with personalized advertisements. These tools track user behavior after interacting with our ads. Processing occurs under Art. 6(1)(a) GDPR based on your explicit consent.

  3. RIGHTS OF THE DATA SUBJECT
    You have the right to:

  • Access your data (Art. 15 GDPR)
  • Correct inaccurate data (Art. 16 GDPR)
  • Erase your data (Art. 17 GDPR)
  • Restrict processing (Art. 18 GDPR)
  • Data portability (Art. 20 GDPR)
  • Revoke consent (Art. 7(3) GDPR)
  • Lodge a complaint (Art. 77 GDPR)
  1. DATA RETENTION DURATION
    Personal data is retained only as long as necessary for its intended purpose or as required by law. Once retention periods expire, data is routinely deleted.